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Technology and Deployment

Enterprise SaaS architecture for configurable data, analytical and AI experiences.

VibrantAI combines business configuration, federated data access, analytical services, AI orchestration, collaboration and enterprise operations in one scalable platform that can be hosted by VibrantAI, deployed within the customer environment or delivered as a dedicated fully managed instance.

The architecture is designed to preserve authoritative enterprise systems, connect only the evidence required for each business experience and align the deployment model to the customer’s cloud strategy, enterprise subscriptions, infrastructure standards and operating requirements.

VibrantAI-hosted or customer-hostedDedicated managed instance availableFlexible cloud and AI-provider strategy
VibrantAI Technology Architecture Enterprise SaaSConfigurable · federated · scalable
Business experience layer Vibrant Outcomes · StoryBoardAI · AchieveAI · EnvisionAI Role-specific analytical, conversational and business-review experiences configured around the customer operating model.
Shared application services
ConfigurationBusiness Objects
ManagementDecisions and Actions
PresentationPages and Storyboards
GovernanceRoles and Access
Analytical and AI services
AnalyticsMeasures and Models
ComputeQuery and Transformation
AIRAG and Synthesis
KnowledgeDocuments and Context
Federated integration layer
SystemsDatabases and Warehouses
ModelsSemantic Layers and BI
ContentFiles and Documents
InterfacesAPIs and Published Data
HostingVibrantAI-hosted, customer-hosted or dedicated managed
ExecutionContainerised services and application metadata databases
OperationsCustomer-managed or fully managed by VibrantAI
ConnectSources, semantic models, files, documents and APIs
ComputeQueries, transformations, analytics and AI-assisted logic
ScaleElastic services, workload separation and controlled caching
DeployVibrantAI-hosted, customer-hosted or dedicated managed
Technology Architecture

A common technical foundation supports several configurable business experiences.

The platform separates business experience, shared application services, analytics, AI, integration and cloud operations so each layer can evolve without rebuilding the entire solution.

Layer 01

Business Experience

Vibrant Outcomes, StoryBoardAI, AchieveAI and EnvisionAI provide distinct experiences while sharing common data, context, security and collaboration services.

Tailored by business purpose and role.
Layer 02

Business Configuration

Plans, Commitments, Value Streams, measures, hierarchies, pages, roles, review editions and access rules are defined as reusable configuration.

Business-owned meaning with technical governance.
Layer 03

Analytical Services

Query, transformation, scorecards, contribution, driver, sensitivity, scenario and operational analysis are delivered through shared analytical services.

Reusable across dashboards, outcomes and reviews.
Layer 04

AI and Knowledge Services

Natural-language interaction, retrieval, document context, analytical synthesis and protected AI processing support EnvisionAI and AskAI.

Governed by user, business and provider context.
Layer 05

Federated Integration

Connections to systems, databases, warehouses, semantic models, files, documents, APIs and embedded BI bring evidence into the required business context.

No single integration pattern is forced on every source.
Layer 06

Containerised and Elastic Compute

Containerised application and analytical services support interactive queries, asynchronous workloads, analytical processing and AI-assisted execution across VibrantAI-hosted and customer-hosted environments.

Resources align to workload, hosting model and service requirements.
Layer 07

Enterprise Operations

Environment management, observability, deployment, release control, monitoring and support can be operated by VibrantAI, by the customer or through an agreed shared operating model.

Designed for controlled change and service continuity across hosting models.
Layer 08

Trust and Governance

Role-sensitive access, tenant boundaries, protected data, AI controls, auditability and customer-specific architecture apply across every platform layer.

Aligned to the Security, Privacy and Trust model.
Flexible Hosting Architecture

Deploy one configurable platform through the hosting model that best fits the customer.

VibrantAI supports both VibrantAI-hosted and customer-hosted deployment. Customers can also choose a dedicated, fully managed instance in the cloud of their choice, combining platform flexibility with a clear operating and support model.

01
VibrantAI-hosted serviceVibrantAI operates the platform infrastructure, environments, monitoring, releases and support as a managed service.
02
Customer-hosted deploymentContainerised services and application metadata databases can be deployed within the customer-controlled environment so the organisation can use its enterprise cloud subscriptions, infrastructure standards and operating processes.
03
Dedicated managed instanceWhere preferred, VibrantAI provides and fully supports a dedicated customer instance in the customer’s selected cloud environment.
04
Consistent platform across modelsThe same configurable business, analytical, AI and collaboration capabilities operate across the supported hosting profiles.
Experience
Customer-specific business experiencesOutcome views, scorecards, Storyboards, AskAI domains and role-specific pages.
Application
Containerised VibrantAI servicesApplication, analytical, AI, collaboration and integration services deployed through the selected hosting model.
Metadata
Application metadata databasesCustomer configuration, business definitions, access rules, history and operational metadata maintained within the selected environment.
Operations
Customer-managed, VibrantAI-managed or shared operationsEnvironments, monitoring, scaling, releases, backup, support and customer-specific controls.
Cloud and platform choice: customer-hosted and dedicated managed deployments can be aligned to major cloud and enterprise data platforms, including AWS, Microsoft Azure, Google Cloud, Snowflake, Salesforce and Databricks. The exact service topology is finalized around the customer’s subscription model, infrastructure standards, security controls and operational responsibilities.
Deployment Profiles

Choose who hosts the platform, where it runs and who operates it.

Select a hosting profile to see how VibrantAI aligns to different enterprise cloud, infrastructure and operating models.

Managed Enterprise SaaS

Use a managed SaaS foundation with customer-specific configuration and access.

VibrantAI operates the platform services while the customer governs users, business definitions, source access and enabled experiences.

Best suited for

Architecture characteristics

Customer-specific implementation The final service topology, access model and data-processing boundaries are defined through the customer architecture and security review. The selected profile can combine SaaS-managed services with customer-controlled source connections, identity, AI-provider and retention configurations.
Data Processing and Integration

Use the integration pattern that fits the source, workload and customer boundary.

VibrantAI can query, retrieve, transform, cache, persist or embed information according to the capabilities of the source and the requirements of the business experience.

01
Query in place where appropriateExecute read-only analytical queries against supported databases, warehouses and semantic models.
02
Retrieve controlled extracts where neededBring only the required result into the platform for transformation, presentation, caching or reuse.
03
Ingest files and documentsUse managed files, spreadsheets, reports, plans and unstructured content for analysis and RAG.
04
Embed existing analytical contentRetain trusted BI assets and incorporate them into Storyboards and business-review experiences.
Operational SystemsERP, CRM, HCM, supply-chain and domain applications
Data PlatformsCloud warehouses, databases, lakehouse and analytical stores
Semantic ModelsPower BI and governed analytical models
FilesExcel, CSV, JSON and managed repositories
DocumentsPlans, reports, policies, presentations and supporting content
InterfacesAPIs, published feeds and embedded BI content
↓ selected integration pattern ↓
Pattern 01Direct Query
Pattern 02Controlled Extract
Pattern 03Managed Ingestion
Pattern 04Embedded Content
Federated by design: sources remain authoritative. Data movement, transformation, caching and persistence are used selectively according to performance, security, analytical and operational requirements.
Enterprise Technology Coverage

Deploy across leading cloud and enterprise data ecosystems.

VibrantAI can operate alongside the customer’s existing cloud, data and application estate while using the organisation’s enterprise subscriptions, governance standards and infrastructure-management practices.

Cloud Platforms

Use the customer’s preferred cloud

Deploy containerised VibrantAI services and supporting metadata components within the selected customer-controlled or dedicated cloud environment.

Representative environments: Amazon Web Services, Microsoft Azure and Google Cloud.
Enterprise Data Platforms

Align deployment with the data estate

Use customer-managed analytical platforms for source processing, evidence and deployment patterns where supported by the customer architecture.

Representative platforms: Snowflake, Databricks, BigQuery and customer-managed database services.
Application Ecosystems

Integrate with enterprise applications

Connect to customer-managed business applications, APIs, files and document services while preserving existing access and governance practices.

Representative ecosystems: Salesforce, SharePoint and enterprise operational applications.
Databases, BI and Semantic Models

Preserve trusted analytical investments

Connect to supported databases, governed semantic models and embedded BI while maintaining the customer’s authoritative analytical architecture.

Representative examples: Oracle, PostgreSQL, Microsoft SQL Server, MySQL, Power BI semantic models and embedded BI.
AI Provider Flexibility

Use a configurable AI-provider strategy rather than hard-wiring the platform to one model.

VibrantAI separates business context, retrieval, analytical execution and provider invocation so AI services can be selected according to security, contractual, performance and functional requirements.

01
Provider abstractionBusiness experiences interact with governed AI services rather than embedding provider-specific logic throughout the application.
02
Use-case selectionDifferent analytical, retrieval, narrative and conversational workloads can use the provider strategy appropriate to the task.
03
Protected contextCustomer data remains within the customer-controlled environment; limited AI context is protected through encryption, tokenisation and obfuscation where required.
04
Customer-specific governanceEnabled providers, processing locations, retention settings, logging and approval rules are defined for the customer environment.
01Authorise User
02Resolve Business Context
03Retrieve Permitted Evidence
04Select Approved Provider
05Analyse and Generate
06Present with Trace
Commercial cloud modelsCustomer-approved provider services configured for the enabled use cases.
Private or dedicated modelsDeployment-specific provider options where stronger isolation or control is required.
Future model flexibilityProvider evolution can be managed through the platform service layer rather than a complete application rewrite.
Technical advantage: LLM flexibility allows the customer to align model choice with business purpose, security, cost, performance and contractual requirements while retaining a consistent governed user experience.
Scalability and Performance

Scale services according to workload rather than treating every request the same.

Interactive dashboards, long-running analytical jobs, document processing, scheduled refreshes and AI workloads have different resource and response requirements.

Scale 01

Independent service scaling

Application, query, analytical, document and AI services can scale according to their own workload profile.

Scale 02

Interactive and asynchronous processing

Separate immediate user interactions from scheduled, queued or long-running analytical work.

Scale 03

Controlled caching and reuse

Reuse governed analytical results where appropriate to improve responsiveness and reduce unnecessary source workload.

Scale 04

Workload and tenant controls

Apply service limits, prioritisation and isolation patterns according to customer and deployment requirements.

Scale 05

Source-aware performance

Select query, extract, transform and persistence patterns according to source capability and latency.

Scale 06

Incremental expansion

Add users, data domains, outcomes and review editions without requiring a full platform redesign.

Scale 07

Operational observability

Use service telemetry, job history and error context to identify performance and reliability issues.

Scale 08

Architecture-led sizing

Define service capacity and performance objectives according to actual sources, concurrency and analytical demand.

Environment and Release Management

Move configuration and technology changes through controlled environments.

Business configuration, source integrations, security rules and platform releases require coordinated change management so innovation does not compromise service stability.

01
Environment separationUse development, test, validation and production boundaries appropriate to the customer deployment.
02
Controlled promotionMove approved configuration, code and integration changes through a documented release process.
03
Business and technical validationValidate both analytical meaning and technical operation before production release.
04
Version and rollback disciplineRetain appropriate version history, deployment records and rollback options for managed changes.
01Design
02Configure and Build
03Test and Validate
04Approve and Release
05Observe and Improve
Business validationDefinitions, measures, pages, narratives and role experience.
Technical validationConnections, security, performance, data quality and recovery.
Release evidenceVersion, approval, deployment result, issues and follow-up.
Observability and Service Operations

Operate the platform through visible service health, workload history and accountable support.

Enterprise SaaS operation requires more than infrastructure availability. Data freshness, integration health, analytical jobs and AI services also affect the business experience.

Service Health

Application and infrastructure monitoring

Monitor availability, latency, capacity and service errors across the operating platform.

Is the platform operating as expected?
Data Operations

Connection, refresh and job visibility

Track source access, scheduled work, failures, duration and data freshness for managed analytical processes.

Is the evidence current and complete?
AI Operations

Provider and workload observability

Monitor enabled AI services, invocation status, protected context flow and operational exceptions.

Is the configured AI service operating within policy?
Support

Issue, change and customer communication

Use defined support, escalation and change-management processes aligned to the customer service arrangement.

Who owns resolution and communication?
Implementation Approach

Implement through one business experience, then expand the shared platform.

Technology implementation is tied to a defined outcome, review, analytical domain or conversational use case rather than delivered as an isolated infrastructure programme.

01

Define the Experience

Users, business purpose, decisions and required evidence.

02

Confirm Architecture

Sources, identity, deployment, AI and trust requirements.

03

Connect Evidence

Queries, APIs, files, documents, semantic models and BI.

04

Configure the Model

Measures, entities, pages, roles, workflows and reviews.

05

Validate Operation

Security, data, performance, AI, usability and support.

06

Deploy and Observe

Release, monitor, support and measure business use.

07

Reuse and Expand

Additional outcomes, functions, users and workloads.

Common Platform, Customer-Specific Architecture

Standardise the platform foundation while configuring the operating model around each customer.

VibrantAI provides reusable enterprise technology services across hosted and customer-controlled environments. The detailed deployment, integration, security, AI and operating design is aligned to the customer’s enterprise architecture.

Common VibrantAI foundation

Reusable platform services

The shared technology foundation provides consistent application, analytical, AI, collaboration and operational capabilities.

Configurable business and analytical experiences
Shared data, document and AI service patterns
Role, collaboration and management-continuity services
Portable containerised services and application metadata architecture
Common security, privacy and trust principles
Customer-specific architecture

Deployment and control design

The selected architecture reflects customer requirements, existing technology investments and the enabled business experiences.

Hosting model: VibrantAI-hosted, customer-hosted or dedicated managed
Identity, roles and administrative integration
Source connections, credentials and data-processing patterns
AI providers, processing boundaries and retention settings
Infrastructure ownership, enterprise subscriptions, support, release and assurance requirements
Architecture principle: the platform does not require every customer to adopt one identical hosting model. VibrantAI can host and manage the service, deploy its containerised services and application metadata databases within the customer environment, or provide a dedicated fully managed instance in the cloud of the customer’s choice. The agreed architecture covers data, identity, AI, security, infrastructure ownership, operations and regulatory requirements.

Deploy intelligent business experiences on a configurable, federated and scalable enterprise platform.

VibrantAI supports managed SaaS, customer-hosted and dedicated fully managed deployment—allowing organisations to use their preferred cloud, enterprise subscriptions, infrastructure practices and operating model while expanding progressively.

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