Privacy Policy
Vibrant AI Inc.
Effective date: June 1, 2026 · Last updated: June 5, 2026
Vibrant AI Inc. (“VibrantAI,” “we,” “us,” or “our”) operates the website at vibrantai.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site or contact us. It also describes your rights under applicable privacy laws, including the California Consumer Privacy Act (CCPA/CPRA) and the EU General Data Protection Regulation (GDPR).
By using our Site, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Site.
1. Who We Are
Vibrant AI Inc.
10080 N Wolfe Road, Suite SW3-200
Cupertino, California 95014
United States
Email: sales@vibrantai.com
Phone: +1 (408) 461-0600
2. Information We Collect
2.1 Information You Provide Directly
When you submit the contact form, schedule a briefing, or otherwise communicate with us, we collect:
•First and last name
•Business email address
•Company name and job title
•Phone number (optional)
•Message content and inquiry type
•Meeting preferences and scheduling information
2.2 Information Collected Automatically
When you visit our Site, we may automatically collect certain technical information, including:
•IP address and approximate geographic location (country/region)
•Browser type and version
•Operating system
•Pages visited and time spent on each page
•Referring URL
•Date and time of visit
This information is collected through server logs and, with your consent, through analytics cookies. See Section 5 (Cookies) for details.
2.3 Information We Do Not Collect
We do not collect sensitive personal information such as Social Security numbers, financial account numbers, health information, biometric data, or precise geolocation. We do not knowingly collect personal information from individuals under the age of 16.
3. How We Use Your Information
We use the information we collect to:
•Respond to your inquiries and schedule briefings or demos
• Send you information about our products and services that you have requested
•Improve and optimize our Site and user experience
•Analyze how our Site is used to improve content and performance
•Comply with legal obligations
•Protect against fraud, abuse, and security threats
•Send marketing communications (only with your explicit consent, and you may opt out at any time)
We do not sell your personal information to third parties. We do not share your personal information with third parties for their own direct marketing purposes without your explicit consent.
4. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), our legal basis for processing your personal information is:
Basis
Description
Contractual necessity
Processing required to respond to your inquiry or fulfill a service request.
Legitimate interests
Improving our Site, preventing fraud, and communicating about our services where you have expressed interest.
Consent
For marketing emails and non-essential cookies — you may withdraw consent at any time.
Legal obligation
Where processing is required by applicable law.
5. Cookies and Tracking Technologies
We use cookies and similar technologies on our Site. Cookies are small text files stored on your device. We categorize cookies as follows:
Essential Cookies (Always Active)
Strictly necessary for the Site to function. These cannot be disabled. They include cookies that remember your cookie consent preference.
Examples: Cookie consent preference (vibrantai-cookie-consent)
Analytics Cookies (Requires Consent)
Help us understand how visitors interact with our Site by collecting anonymous usage data. We use this to improve content and performance.
Examples: Google Analytics (_ga, _gid) — only activated with your consent
Marketing Cookies (Requires Consent)
Used to track visitors across websites to display relevant advertising. Currently not active on this Site.
Examples: LinkedIn Insight Tag, Meta Pixel — only activated with your consent
You can manage your cookie preferences at any time by clicking the “Cookie Preferences” link in the footer, or by adjusting your browser settings. Note that disabling certain cookies may affect Site functionality.
6. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your information with:
•Service providers: Third-party vendors who assist us in operating our Site and conducting our business (e.g., HubSpot for CRM and scheduling, email delivery providers), subject to confidentiality agreements.
•Professional advisors: Lawyers, accountants, and auditors as necessary in the course of professional services.
•Legal compliance: When required by law, court order, or governmental authority.
•Business transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, with appropriate notice to you.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Contact form submissions are retained for up to 3 years for business relationship management purposes. Analytics data is retained for up to 26 months. You may request deletion of your data at any time (see Section 8).
8. Your Privacy Rights
8.1 California Residents (CCPA/CPRA)
If you are a California resident, you have the following rights:
•Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected about you.
•Right to Delete: Request deletion of your personal information, subject to certain exceptions.
•Right to Correct: Request correction of inaccurate personal information.
•Right to Opt-Out of Sale/Sharing: We do not sell or share your personal information for cross-context behavioral advertising.
•Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
•Right to Limit Use of Sensitive Personal Information: We do not collect sensitive personal information as defined by CPRA.
8.2 EU/EEA Residents (GDPR)
If you are located in the EU/EEA, you have the following rights:
•Right of access to your personal data
•Right to rectification of inaccurate data
•Right to erasure (“right to be forgotten”)
•Right to restriction of processing
•Right to data portability
•Right to object to processing based on legitimate interests
•Right to withdraw consent at any time (without affecting prior processing)
•Right to lodge a complaint with your local supervisory authority
To exercise any of these rights:
Email us at sales@vibrantai.com with the subject line “Privacy Rights Request.” We will respond within 45 days (CCPA) or 30 days (GDPR). We may need to verify your identity before processing your request.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encryption of data in transit (TLS/HTTPS), access controls, and regular security reviews. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but will notify you of any breach as required by applicable law.
10. Third-Party Links
Our Site may contain links to third-party websites (e.g., LinkedIn, Medium). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies. This Privacy Policy applies only to our Site.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by updating the “Last updated” date at the top of this page and, where appropriate, by email or a prominent notice on our Site. We encourage you to review this policy periodically.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Vibrant AI Inc. — Privacy Team
10080 N Wolfe Road, Suite SW3-200
Cupertino, California 95014
sales@vibrantai.com
+1 (408) 461-0600
